Home Page for the Information Technology (IT) Discipline

"Alert Subscription Management"

Table of Contents

Introduction: Introduction: Introduction to Alert Subscription Management
Framework: Using This Artifact as an "Alert Subscription Management Framework"
Glossary of Related Terms: The "Alert Subscription Management Glossary"
Capabilities: Alert Subscription Management as an Enterprise Capability
Ownership: Clearly Defined Alert Subscription Management Ownership is Critical for Success
Verbs and Actions: Understanding Why Verbs and Actions are Important to Alert Subscription Management
Roles: Key Verb and Action Driven Roles For Alert Subscription Management
Taxonomy: Understanding Alert Subscription Management Classifications or Categorizations
Life Cycle (Lifecycle): Data Lifecycle Phases for Alert Subscription Management
Metrics: Alert Subscription Management Metrics
Services: Alert Subscription Management as a Set of Services (a.k.a. Alert Subscription Management Services)
Principles & Best Practices: Common Principles and Best Practices for Alert Subscription Management
Further Reading and Reference Material for Alert Subscription Management

Introduction: Introduction to Alert Subscription Management

This document represents an aggregated, ordered and contextualized view of the material we've been able to compile and publish that is related to the topic of "Alert Subscription Management." The goal is to make this page a landing and launch point for all things related to this topic. As our content becomes more complete and more accurate, this page should become a very useful and powerful knowledge base for this topic and all parties interested in it.

You'll find that the content for this document is consistent with that of other discipline related documents. This is intentional. The consistency is based on a knowledge pattern that helps individuals learn more about different topics, quicker and more efficiently. We hope you find the material useful and easy to learn.

It's important to realize that content in this document and any related sub-documents are constantly evolving. Therefore, we recommend you check for updates, regularly, to keep up with the latest material.

The Foundation always welcomes your feedback and suggestions for improvement, as we're always looking for ways to improve our solutions and offerings to the general community.

All solutions published by the Foundation are subject to the terms and conditions of the Foundation's Master Agreement.

Framework: Using This Artifact as an "Alert Subscription Management Framework"

This document or artifact, along with everything in it, is intended to act as a "Framework" that addresses various aspects of Alert Subscription Management.

The readers will notice that most sections in the Table of Contents (TOC) use a format where the TOC entry is prefixed with a topic name, followed by a short descriptive title (i.e. "TOPIC_NAME: TOPIC_RELATED_SECTION_TITLE"). This is intentional and represents a format by which the Foundation may achieve things like the identification of appropriate topic areas, the segregation of distinct topic areas from each other, the appropriate ordering of topic areas, and achieve the maintenance of consistency, both, within and across different IT Disciplines.

To elaborate, this artifact is intended to:

1. Organize different areas of the discipline known as Alert Subscription Management into clear and compartmentalized areas that allow the Foundation to more effectively and productively collect, document and publish information that pertains to this discipline.
2. Decompose each area of Alert Subscription Management into smaller and, therefore, more digestible units for more efficient learning and understanding.
3. Document common industry wisdom about each area, piece or subcomponent of Alert Subscription Management
4. Act as a set of Alert Subscription Management related best practices and guidelines that have been collected, documented, and published for the benefit of IT Professionals, regardless of their specific industry, line of business, or area of expertise.
5. Act as a consistent and repeatable pattern for documenting, publishing and learning, both, within this Discipline and across "all" Disciplines.

From the Foundation's perspective, if done correctly, all of the above will allow the Foundation to properly decompose, document and publish content related to each sub-area or sub-topic for each IT Discipline, including this specific discipline (i.e. "Alert Subscription Management").

From the reader's perspective, if done correctly, all of the above will allow him or her to easily find and learn about specific areas of interest associated with this and all other IT Disciplines in a manner where the reader may effectively consume and digest material in small atomic segments that act as repeatable and more effective learning units.

As this artifact evolves and progresses, the reader will see it address key areas of the professional IT Discipline "Alert Subscription Management" that range from its detailed definition through closely related terms, phrases and their definitions, to its detailed specification of Alert Subscription Management Capabilities, and all the way through to defining, delivering, operating and supporting Alert Subscription Management Services.

As mentioned previously, this document will continue to evolve and the Foundation recommends the reader check back, regularly, to stay abreast of modifications and new developments. It is also important to understand that the structure of this artifact may change to meet the needs of such evolution.

Glossary of Related Terms: The "Alert Subscription Management Glossary"

Language between IT professionals and the businesses we serve is often a significant barrier to success, as we often spend countless hours trying to interpret each other's meanings. This is often also true between IT professionals who are taught to use certain terms and definitions as part of the organizations and industries they serve. It's when you start to jump from organization to organization, from enterprise to enterprise, and from industry to industry that you realize how much time and effort is wasted on just getting language and meanings correct. For these reasons, the Foundation puts a great deal of focus on terms and phrases, as well as their corresponding definitions. We highly recommend you spend time learning and understanding all of the related terms and phrases, along with their meanings, for all areas of "Alert Subscription Management."

Alert Subscription Management Glossary

Alert Subscription	Alert Subscription Management Reference Architecture
Alert Subscription Automation	Alert Subscription Management Release
Alert Subscription Capacity Management	Alert Subscription Management Report
Alert Subscription Catalog	Alert Subscription Management Reporting
Alert Subscription Catalogue	Alert Subscription Management Roadmap
Alert Subscription Configuration	Alert Subscription Management Role
Alert Subscription Configuration Item	Alert Subscription Management Schedule
Alert Subscription Configuration Management	Alert Subscription Management Security
Alert Subscription Cost	Alert Subscription Management Service
Alert Subscription Data Entity	Alert Subscription Management Service Assurance
Alert Subscription Database	Alert Subscription Management Service Contract
Alert Subscription Decommission	Alert Subscription Management Service Level Agreement (SLA)
Alert Subscription Delivery	Alert Subscription Management Service Level Objective (SLO)
Alert Subscription Dependency	Alert Subscription Management Service Level Requirement (SLR)
Alert Subscription Deployment	Alert Subscription Management Service Level Target (SLT)
Alert Subscription Document	Alert Subscription Management Service Provider
Alert Subscription Document Management	Alert Subscription Management Service Request
Alert Subscription File Plan	Alert Subscription Management Software
Alert Subscription Framework	Alert Subscription Management Solution
Alert Subscription Governance	Alert Subscription Management Stakeholder
Alert Subscription History	Alert Subscription Management Standard
Alert Subscription Identifier	Alert Subscription Management Strategy
Alert Subscription Inventory	Alert Subscription Management Supply
Alert Subscription Item	Alert Subscription Management Support
Alert Subscription Lifecycle	Alert Subscription Management System
Alert Subscription Lifecycle Management	Alert Subscription Management Theory
Alert Subscription Management	Alert Subscription Management Training
Alert Subscription Management Application	Alert Subscription Management Vision
Alert Subscription Management Best Practice	Alert Subscription Management Workflow
Alert Subscription Management Capability	Alert Subscription Metadata
Alert Subscription Management Center of Excellence	Alert Subscription Migration
Alert Subscription Management Certification	Alert Subscription Plan
Alert Subscription Management Class	Alert Subscription Portfolio
Alert Subscription Management Community of Practice (CoP)	Alert Subscription Portfolio Management
Alert Subscription Management Course	Alert Subscription Processing
Alert Subscription Management Data	Alert Subscription Record
Alert Subscription Management Data Dictionary	Alert Subscription Records Management
Alert Subscription Management Database	Alert Subscription Repository
Alert Subscription Management Demand	Alert Subscription Reuse
Alert Subscription Management Dependency	Alert Subscription Review
Alert Subscription Management Document	Alert Subscription Schedule
Alert Subscription Management Documentation	Alert Subscription Schematic (Schema)
Alert Subscription Management File Plan	Alert Subscription Security
Alert Subscription Management Form	Alert Subscription Software
Alert Subscription Management Framework	Alert Subscription Strategy
Alert Subscription Management Governance	Alert Subscription Support
Alert Subscription Management Lessons Learned	Alert Subscription Taxonomy
Alert Subscription Management Metric	Alert Subscription Termination
Alert Subscription Management Operating Model	Alert Subscription Tracking
Alert Subscription Management Organization	Alert Subscription Tracking Software
Alert Subscription Management Plan	Alert Subscription Transaction
Alert Subscription Management Platform	Alert Subscription Unique Identifier
Alert Subscription Management Policy	Alert Subscription Verification
Alert Subscription Management Portfolio	Alert Subscription Version
Alert Subscription Management Principle	Alert Subscription Workflow
Alert Subscription Management Procedure	Centralized Alert Subscription Management
Alert Subscription Management Process	Decentralized Alert Subscription Management
Alert Subscription Management Professional	Enterprise Alert Subscription Management
Alert Subscription Management Program	Federated Alert Subscription Management
Alert Subscription Management Project	Regional Alert Subscription Management
Alert Subscription Management Reference Architecture

Please refer to the IT Glossary for other terms and phrases that may be relevant to this professional discipline.

Readers may also refer to the Taxonomy of Glossaries for terms and phrases that are semantically grouped according to IT Disciplines or enterprise domains.

Capabilities: Alert Subscription Management as an Enterprise Capability

A Capability, as it pertains to Information Technology (IT) or to an enterprise that an IT Organization serves, is defined to be "A manageable feature, faculty, function, process, service or discipline that represents an ability to perform something which yields an expected set of results and is capable of further advancement or development. In other words, a Capability is nothing more than "the ability to do something" or, quite simply, a Feature or Function. Therefore, when applied to an enterprise, a Capability represents a critical Enterprise Feature or Enterprise Function.

When it comes to Capabilities, there are multiple types that an enterprise needs to be aware of. Examples include but are not limited to:

• Business Capabilities: A set of Capabilities needed and/or offered by a Business.
• Information Technology (IT) Capabilities: A set of Capabilities needed and/or offered by an IT Organization.
• System Capabilities: A set of Capabilities needed and/or offered by a System
• Service Capabilities: A set of Capabilities needed and/or offered by a Service
• Organizational Capabilities: A set of Capabilities needed and/or offered by one or more Organizations.
• Enterprise Capabilities: A set of Capabilities needed and/or offered by an Enterprise (i.e. the combined set of all of the above).

As can be seen above, there are Capabilities that are associated with Resources, Organizations, and Assets such as Systems. All are important to an enterprise.

In the case of this IT Discipline (i.e. Alert Subscription Management), we use the word Capability in the context of an Enterprise Capability or an IT Capability, which are both equivalent to Enterprise Disciplines or IT Disciplines, respectively. In short, the Capability of Alert Subscription Management represents the ability to deal with any and all Alert Subscription Items and anything relevant that is related to or associated with any Alert Subscription Items.

If you think about it, a capability is really nothing more than a "verb" or "action that represents "the ability to do something." Understanding this allows us to derive a consistent and highly repeatable set of sub-capabilities for any Noun we're dealing with. For example:

• The ability to architect a specific Noun.
• The ability to copy a specific Noun.
• The ability to create a specific Noun.
• The ability to delete a specific Noun.
• The ability to design a specific Noun.
• The ability to edit a specific Noun.
• The ability to modify a specific Noun.
• The ability to purge a specific Noun.
• The ability to request a specific Noun.
• Etc. (The list is quite long.)

In summary, the implication is that the Enterprise Capability or Enterprise Discipline known as Alert Subscription Management is the superset of all the above Sub-Capabilities, as they pertain to or are applied to the discipline-specific Noun: "Alert Subscription." This now translates more specifically to:

• The ability to architect a specific Alert Subscription Item.
• The ability to copy a specific Alert Subscription Item.
• The ability to create a specific Alert Subscription Item.
• The ability to delete a specific Alert Subscription Item.
• The ability to design a specific Alert Subscription Item.
• The ability to edit a specific Alert Subscription Item.
• The ability to modify a specific Alert Subscription Item.
• The ability to purge a specific Alert Subscription Item.
• The ability to request a specific Alert Subscription Item.
• Etc. (The list is quite long.)

For a more complete list of very specific Capabilities/Disciplines, refer to the Foundation's Master Inventory of IT Disciplines. It is important to note that this inventory is in a flat or non-hierarchical form, specifically because "hierarchy" is almost always a matter of personal preference or context (what hierarchy is important to one Resource or Organization may be unimportant to another's needs or requirements). Therefore, the Foundation has published its inventory of Capabilities in a non-hierarchical, flat form.

This now brings us to a very obvious problem that surrounds Capabilities, which is the fact that there are simply too many "granular" or "specific" Capabilities to document and publish in any single Capability Model. The end result is that a Capability Model may become unwieldy because of trying to incorporate so many different specific Capabilities. Also, Capability Modeling "Purists," who all have their own (and very differing) opinions about how Capability Models should or should not be represented, almost always refuse to get into the details. To address this, we recommend using a generic set of Capabilities that map to and are driven by the Systems Development Life Cycle. For example:

• Identify and Solicit Demand for Alert Subscriptions
• Create and Set Strategy for Alert Subscriptions
• Perform Research on or for Alert Subscriptions
• Plan for the Delivery of Alert Subscriptions
• Identify Requirements for Alert Subscriptions
• Define and Design Alert Subscriptions
• Build or Construct Alert Subscriptions
• Control Quality of or for Alert Subscriptions
• Deliver Alert Subscriptions (to Meet Identified Demand or Desire)
• Operate and Support Alert Subscriptions

As you can see from the above, we now have a very limited, controlled and manageable set of Discipline-specific Capabilities for the Discipline Alert Subscription Management.

As a reminder, the above Capability representations are "suggestions" for baselining or initializing your own Enterprise Capability Model (ECM). It's recommended that you take the time to work with your enterprise stakeholders to improve upon and/or customize your own ECM so that you can help meet their needs. However, with that being said, it's always a better idea to go in with a baseline that you can modify rather than building your own solution from scratch, especially if your goals are to standardize, not reinvent the wheel, and not deviate too far from what other enterprises are doing to model their own environments. This is especially true if you've never had any experience building ECMs that have gained and maintained full adoption.

Why do enterprises perform Capability Modeling? Enterprises most often build Capability Models that are associated with Alert Subscription Management for the following reasons...

• To create a common enterprise language for the Discipline known as Alert Subscription Management.
• To create a common and reusable Alert Subscription Management Taxonomy (or a Taxonomy for Alert Subscription Management). Such Taxonomies can be used to help layout or structure an enterprise's Intranet (often for routing and/or traverse-ability) and tag Documents in Document Management Systems.
• To create a "Knowledge Map" or "Knowledge Model" for Alert Subscription Management. Such Knowledge Maps or Models can then be translated and used for structuring training programs, establishing Communities of Practice (CoPs), and defining and publishing things like policies, processes, procedures, and standards.
• To help categorize and structure Requirements during Requirements collection and analysis.
• To help map things like Applications, Software, and Hardware to the Capability areas of Alert Subscription Management.
• To help define enterprise Services, along with helping to understand who provides and consumes such services.
• To help understand what activities go on, in an enterprise, and who performs such activities.
• And much more...

Capability Modeling Recommendations: Some things to consider and keep in mind when working on or creating your Alert Subscription Management and Enterprise Capability Models...

• Try and keep "context" or "contexts" out of your core model. For example, your Alert Subscription Management Stakeholders may work hard to get what's important to them into the model (e.g. their "organizations" or organizational contexts), as opposed to what might actually be best for the enterprise. It's always a good idea to keep the model as pure as possible and keep such contexts out.
• While it's a good idea to keep contexts out of your core Capability Model, it will eventually become clear that Capability Contexts are, in fact, very important to your enterprise. You will have to find a way to model and represent such contexts, separately. For example, one context might be an organizational view of what organizations provide or consume specific Capabilities, such as Alert Subscription Management. Such contexts often represent "cross sectional" or "pivoted" views of your model.
• One of the quickest ways to lose the interest of your enterprise is to keep your model secluded or silo-ed in a spreadsheet or database and not publish it or use it for solving other problems in the enterprise. A good Enterprise Capability Model (ECM) helps get to better Service Management Models, better Document Management Taxonomies, and (most importantly) to better Knowledge Models that can be published as traversable content on your Intranet so that stakeholders can, find, learn about, better understand and use such Capabilities.
• Once you embark on building an ECM, you will undoubtedly run into the challenge that your Business doesn't speak in terms of "Capabilities." Remember, Capability Models are things that were designed by Information Technology (IT) Architects that, very often, have never worked in a Business, built a Business, or run a Business. Some times, it's better to build models using terminology your Business understands, such as "Services," "Features," or "Functions," all terms that most Businesses are far more familiar with. However, this should not be interpreted as a deterrent to keep you from embarking on building an ECM, should it be the right thing to do for your enterprise.
• You will be hard pressed to find many, if any, reusable Capability Models that can be used as solid reference material for your own models, which is why the Foundation has taken the time to document different aspects and issues associated with Capability Modeling and Capability Models.
• You will constantly be under pressure to help define and get your Business Stakeholders to understand what a Capability is. It's for this reason that you may want to use terminology that might be more common with Businesses, such as "Services," "Functions," and/or "Features."
• It's better to start with a model you can go into your Business Stakeholder meetings with, with the intent of improving upon what you have, than it is to go in with nothing at all and build your models from scratch.
• Do your best to work with your Alert Subscription Management Stakeholders to help verify and improve your Alert Subscription Management Capability Model.
• Don't assume that tools will help solve your Capability Modeling needs. It's always better to start simple and work your way up to tools, after you know what you want to achieve and can realistically achieve.
• Good Capability Models will be many levels or layers "deep." Modelers that think they can represent their entire enterprise or all its key Capabilities in just a few levels of hierarchy are fooling themselves or trying to fool those that they're trying to sell their models to.
• While Capability Models may look like "hierarchical" structures when building your first few layers, good Capability Models will eventually start to share common Capabilities in different areas of the model, forcing the model to take on the structure of a multidimensional "graph."
• Keep your model published and fresh so that the enterprise can see it and use it, immediately. The more eyes you have on your model, the faster it will improve.

Ownership: Clearly Defined Alert Subscription Management Ownership is Critical for Success

Here's a very simple fact... If an enterprise does not establish and enforce clearly defined Ownership (i.e. a Resources and his or her Organization are assigned as accountable ownership) for Alert Subscription Management, the enterprise has automatically set itself up for failure in its implementation of that discipline. Therefore, if you and your enterprise want to implement and maintain a successful solution for Alert Subscription Management, there must be a clearly defined Owner that can and will be held accountable for getting work done, providing transparency, helping with strategy setting, and coordinating implementation of Alert Subscription Management as a fully functional and mature enterprise Service.

Having clearly defined Ownership should not be confused with having fully dedicated Resources that spend one hundred percent of their time working on Alert Subscription Management. In fact, smaller enterprises can rarely afford to dedicate full time Resources, like larger enterprises can, to all enterprise IT Disciplines. This being the case, all IT Disciplines, including Alert Subscription Management, should "always" have clearly defined Owners so that there is always a clear point of accountability and contact for any issues or work that need to be addressed.

In addition to the common best practice of having clearly assigned Ownership for Alert Subscription Management, it is also considered a best practice to clearly publish and socialize Alert Subscription Management Ownership details to a centralized location (often referred to as a "Service Catalog" or an "Enterprise Service Catalog"), along with Ownership details for all other IT Disciplines, so that the entire enterprise has constant access to it.

Figure: How Ownership of the Capability Alert Subscription Management fits into the Canonical Model for IT

The above figure helps us understand how Capability or Discipline Ownership fits into the Canonical Model for Information Technology (IT) (i.e. "Think," "Deliver," and "Operate"). Owners are assigned to individual Disciplines or Capabilities, such as Alert Subscription Management, and are instantly made accountable to the enterprise for the results of all Alert Subscription Management Thinking activities (i.e. Strategy, Research, Planning and Design), all Alert Subscription Management Delivery activities (i.e. Construction, Deployment and Quality Assurance), and all Alert Subscription Management Operations activities (i.e. Use, Maintenance and Support). Done correctly, Alert Subscription Management Ownership is constant and ongoing. It's important to understand that such assigned Ownership should "never" end so that there is clear and constant accountability and transparency for all aspects of the Canonical Model to the enterprise.

Not having clear Ownership for Alert Subscription Management means that there is no clear understanding of who is accountable for it, who can provide understanding of what's going on within it, who can help the enterprise provide short term and long term descriptions of work being performed within the Discipline area to improve it over time for its customers, and who can help with getting work done that's associated with it. It means your or your enterprise's implementation for Alert Subscription Management will be highly incomplete and erratic because no one is constantly (or even partially) watching over the Discipline and its needs for maintenance and evolution. Not having clear Alert Subscription Management Ownership is a recipe for confusion and, sometimes, even chaos.

In summary, if you and your enterprise truly want to be successful with your implementation of Alert Subscription Management, ensure that a clear and highly accountable owner is identified and assigned to the Discipline. Publish those ownership details, preferably in an enterprise's Service Catalog, and socialize it so everyone knows whom to go to for answers and for help with Alert Subscription Management related work. In other words, if you want to implement Alert Subscription Management as an enterprise Service, then you absolutely must start with clearly defined, published and socialized Ownership.

Verbs and Actions: Understanding Why Verbs and Actions are Important to Alert Subscription Management

Throughout the Foundation's documentation, you will continuously run into the references of "Nouns and Verbs." These concepts are key to consistency and standardization, throughout the IT Industry, down to each and every IT Discipline. Given that we've discussed the impact of "Nouns" on the discipline of "Alert Subscription Management," this section will start to discuss the importance of "Verbs" or "Actions" that can be performed with or against the key Noun or Nouns associated with this Discipline. To reiterate, Verbs or Actions allow us to clearly understand what can be performed on or with the Noun in question. As will be discussed in the next section, Verbs or Actions will also help us clearly identify whom it is (i.e. the "who" or more specifically the Roles) that performs or executes such Verbs or Actions against a Discipline and its associated Noun or Nouns. As will be discussed later, Verbs or Actions will also help identify key Attributes (i.e. Field Names) that are necessary for the very data definition of the Noun or Nouns for this Discipline and will even help identify which Verbs or Actions can be automated for this Discipline.

As a reminder, the base Noun for the discipline known as Alert Subscription Management is: "Alert Subscription," which is sometimes referred to as a the Noun: "Alert Subscription Item."

By now, it should be becoming apparent that verbs represent a baseline for defining solid functional requirements and sub-capabilities for what would be a part of any good Alert Subscription Management System or Service. What this means is that if you and/or your Organization is looking for a solution in this space (e.g. the purchasing or building of a software solution or the implementation of a Service to address the needs of Alert Subscription Management), you could use discipline-related verbs to drive the foundation of what the solution should or shouldn't do, as mapped to specific stakeholders that will use or provide the solution.

Examples of the types of Verbs or Actions that are important to this Discipline include but are not limited to:

• Architect
• Create
• Edit/Modify
• Delete
• Design
• Copy
• Own
• Manage
• Etc.

The above list represents a very small subset of all Verbs or Actions that are relevant for this Discipline. The more complete set can be found in the Roles section of this document, where readers can see the direct correlation of Verb to Noun and to, both, Generic Role and Discipline Specific Role.

Roles: Key Verb and Action Driven Roles For Alert Subscription Management

An "action" or a "verb" is something that can be performed on or with a specific "noun." The reason it is important to itemize all relevant verbs is because we can now start to determine what we can or cannot do with the noun in question, where in this case the noun is "Alert Subscription."

Actions/Verbs	Example as Applied to "Alert Subscription"	Generic Roles	Discipline-Specific Roles
Administrate	Administrate Alert Subscription	Administrator	Alert Subscription Administrator
Approve	Approve Alert Subscription	Approver	Alert Subscription Approver
Architect	Architect Alert Subscription	Architector	Alert Subscription Architector
Archive	Archive Alert Subscription	Archiver	Alert Subscription Archiver
Audit	Audit Alert Subscription	Auditor	Alert Subscription Auditor
Bundle	Bundle Alert Subscription	Bundler	Alert Subscription Bundler
Clone	Clone Alert Subscription	Cloner	Alert Subscription Cloner
Code	Code Alert Subscription	Coder	Alert Subscription Coder
Configure	Configure Alert Subscription	Configurer	Alert Subscription Configurer
Copy	Copy Alert Subscription	Copier	Alert Subscription Copier
Create	Create Alert Subscription	Creator	Alert Subscription Creator
Decommission	Decommission Alert Subscription	Decommissioner	Alert Subscription Decommissioner
Delete	Delete Alert Subscription	Deletor	Alert Subscription Deletor
Deploy	Deploy Alert Subscription	Deployer	Alert Subscription Deployer
Deprecate	Deprecate Alert Subscription	Deprecator	Alert Subscription Deprecator
Design	Design Alert Subscription	Designer	Alert Subscription Designer
Destroy	Destroy Alert Subscription	Destroyer	Alert Subscription Destroyer
Develop	Develop Alert Subscription	Developer	Alert Subscription Developer
Distribute	Distribute Alert Subscription	Distributor	Alert Subscription Distributor
Download	Download Alert Subscription	Downloader	Alert Subscription Downloader
Edit	Edit Alert Subscription	Editor	Alert Subscription Editor
Educate	Educate Alert Subscription	Educator	Alert Subscription Educator
Export	Export Alert Subscription	Exporter	Alert Subscription Exporter
Govern	Govern Alert Subscription	Governor	Alert Subscription Governor
Import	Import Alert Subscription	Importer	Alert Subscription Importer
Initialize	Initialize Alert Subscription	Initializer	Alert Subscription Initializer
Install	Install Alert Subscription	Installer	Alert Subscription Installer
Instantiate	Instantiate Alert Subscription	Instantiator	Alert Subscription Instantiator
Integrate	Integrate Alert Subscription	Integrator	Alert Subscription Integrator
Manage	Manage Alert Subscription	Manager	Alert Subscription Manager
Merge	Merge Alert Subscription	Merger	Alert Subscription Merger
Modify	Modify Alert Subscription	Modifier	Alert Subscription Modifier
Move	Move Alert Subscription	Mover	Alert Subscription Mover
Own	Own Alert Subscription	Owner	Alert Subscription Owner
Package	Package Alert Subscription	Packager	Alert Subscription Packager
Persist	Persist Alert Subscription	Persister	Alert Subscription Persister
Plan	Plan Alert Subscription	Planner	Alert Subscription Planner
Purge	Purge Alert Subscription	Purger	Alert Subscription Purger
Receive	Receive Alert Subscription	Receiver	Alert Subscription Receiver
Record	Record Alert Subscription	Recorder	Alert Subscription Recorder
Recover	Recover Alert Subscription	Recoverer	Alert Subscription Recoverer
Register	Register Alert Subscription	Registrar	Alert Subscription Registrar
Relocate	Relocate Alert Subscription	Relocator	Alert Subscription Relocator
Reject	Reject Alert Subscription	Rejecter	Alert Subscription Rejecter
Remove	Remove Alert Subscription	Remover	Alert Subscription Remover
Replicate	Replicate Alert Subscription	Replicator	Alert Subscription Replicator
Report	Report Alert Subscription	Reporter	Alert Subscription Reporter
Request	Request Alert Subscription	Requestor	Alert Subscription Requestor
Restore	Restore Alert Subscription	Restorer	Alert Subscription Restorer
Review	Review Alert Subscription	Reviewer	Alert Subscription Reviewer
Save	Save Alert Subscription	Saver	Alert Subscription Saver
Search	Search Alert Subscription	Searcher	Alert Subscription Searcher
Split	Split Alert Subscription	Splitter	Alert Subscription Splitter
Sponsor	Sponsor Alert Subscription	Sponsor	Alert Subscription Sponsor
Store	Store Alert Subscription	Storer	Alert Subscription Storer
Strategize	Strategize Alert Subscription	Strategizer (or Strategy Setter)	Alert Subscription Strategizer (or Alert Subscription Strategy Setter)
Support	Support Alert Subscription	Supporter	Alert Subscription Supporter
Train	Train Alert Subscription	Trainer	Alert Subscription Trainer
Upgrade	Upgrade Alert Subscription	Upgrader	Alert Subscription Upgrader
Upload	Upload Alert Subscription	Uploader	Alert Subscription Uploader
Version	Version Alert Subscription	Versioner	Alert Subscription Versioner
View	View Alert Subscription	Viewer	Alert Subscription Viewer

At a minimum, the above list of Verbs can be used to help identify, track, and manage the basic "Features" required by and associated with Alert Subscription Management, even if your enterprise doesn't maintain a Capability Model that lists specific Alert Subscription Management Capabilities. Application designers, developers, and architects often find such Verb Lists or Feature Inventories to be invaluable.

Taxonomy: Understanding Alert Subscription Management Classifications or Categorizations

A Taxonomy, in its noun form, is defined as:

...a documented and orderly set of types, classifications, categorizations and/or principles that are often achieved through mechanisms including but not limited to naming, defining and/or the grouping of attributes, and which ultimately help to describe, differentiate, identify, arrange and provide contextual relationships between the entities for which the Taxonomy exists.

From this general definition, we can derive that the definition for an Alert Subscription Management Taxonomy is:

...a documented and orderly set of types, classifications, categorizations and/or principles that are often achieved through mechanisms including but not limited to naming, defining and/or the grouping of attributes, and which ultimately help to describe, differentiate, identify, arrange and provide contextual relationships between Alert Subscription Items, Entities or Types.

In short, what this means all means is that a Taxonomy is nothing more than a classification or typing mechanism and that an Alert Subscription Taxonomy is nothing more than a classification or typing mechanism that helps people and systems distinguish between different Alert Subscription Items, Entities, Types, Records or any other Alert Subscription Management element you can think of.

It's important to understand that Taxonomies can be as simple as a list of relevant terms or phrases with respective meanings or definitions or they can take on more complex forms, such as hierarchical and graphical model structures that can be homogeneous and heterogeneous in nature. More complex Taxonomies include examples such as "Visual Taxonomies" and "Audible Taxonomies" but, expect in the case of very special technologies, are typically out of scope for general Information Technology (IT) Operations.

The Foundation directs readers to its ever-evolving Inventory of Taxonomies for Standard Taxonomy suggestions. Specifically, readers may want to start with the Taxonomy of Taxonomies, which helps make it clear that the IT Industry is composed of many hundreds if not thousands of Taxonomies, Classifications, Categorizations or Types.

Life Cycle (Lifecycle): Data Lifecycle Phases for Alert Subscription Management

Data Lifecycle (or Life Cycle) for any and all data is the period from the "inception" of data through to its ultimately being "purged" from existence. This is no different for Alert Subscription Management related data.

Like the data associated with any other professional IT Discipline, Alert Subscription Management related data adheres to the following common Data Lifecycle Phases:

Figure: Alert Subscription Management Lifecycle Phases

1. Inception: Data is in it's raw idea-like form and is not ready for consumption by the general population because it has not been documented or registered, anywhere, in a formal manner.
2. Creation and Registration: Data is formally put into existence for day-to-day use by appropriate stakeholders.
3. Iterative Maintenance: Data is in a mode of constant use and is updated and modified, as needed, to meet the needs of daily use by various stakeholders.
4. Decommission and Deletion: Data is prepared for deletion and eventually deleted from daily operational use but still exists for administrative or organizational purposes, such as historical auditing. It can be restored to any one of its relevant last states and, therefore, can be brought back into existence for day-to-day use.
5. Purged From Existence: Data is completely removed from an environment with no means to restore or reconstruct it, without recreating it from scratch and with no guarantees that it will match it's previous state.

The above Life Cycle Phases represent the high level transitions that occur from the inception of Alert Subscription Items or Entities all the way through to their complete elimination from existence. A more detailed breakdown of these transitions or phases represents what are referred to as "Alert Subscription Management States."

Metrics: Alert Subscription Management Metrics

As with any professional Discipline, the place to start with when dealing with Alert Subscription Management specific metrics is with standard metrics categorizations. Standard Metrics Categorizations, or what are commonly referred to as "SMCs," include but are not limited to...

• Quantitative Metrics or, in this case, Alert Subscription Management Quantitative Metrics
• Qualitative Metrics or, in this case, Alert Subscription Management Qualitative Metrics
• Time Metrics or, in this case, Alert Subscription Management Time Metrics
• Utilization Metrics or, in this case, Alert Subscription Management Utilization Metrics
• Financial Metrics or, in this case, Alert Subscription Management Financial Metrics

Alert Subscription Management Quantitative Metrics: Quantitative metrics for Alert Subscription Management often revolve around the "counting" of key constructs that are associated with the Discipline. For example, the number of Alert Subscription Items or Entities that have been Created, Edited or Modified, Copied or Cloned, Destroyed, Archived, Restored, etc. (Note the correlations to key Alert Subscription Management Verbs!). Also, the counts for things like the number of Alert Subscription Management Stakeholders, such as but not limited to Paying Customers, End Users, Employees, Consultants, etc. are also very useful.

Alert Subscription Management Qualitative Metrics: Qualitative metrics for Alert Subscription Management often revolve around concepts such as Alert Subscription Management Defects, Failures, Problems, Incidents, and/or Issues. So, for example, if we were to capture the number of Alert Subscription Management Defects (i.e. their counts) over time, we could do things like see if Defect quantities are going up or down, over time, allowing us to explore that area for things like correlating Causes and Effects.

Alert Subscription Management Time Metrics: When dealing with Alert Subscription Management Time Metrics, there are usually two forms. The first was introduced in the previous paragraph, which has to do with capturing and measuring things like Quantitative or Qualitative Metrics, over time. In this case, we capture other metric categories, over time, with the intent to see how they change and perform, based on modifications to the Alert Subscription Management Operating Environment. The second form of Time related metrics has to do with system or operational performance, such as in the case of how long it takes to process a Alert Subscription Management Request, from the time it is created to the time the Requester gets a satisfactory deliverable that allows him or her to move on with his or her work.

Alert Subscription Management Utilization Metrics: Utilization Metrics specifically have to do with the consumption of Alert Subscription Management specific solutions or deliverables. For example, tracking the number of Alert Subscription Management Service Requests, over periods of time, along with their corresponding Alert Subscription Management Deliverables, allows one to measure how active Alert Subscription Management Services are against other Services that may exist within the Enterprise.

Alert Subscription Management Financial Metrics: As is always the case for any single Discipline, Financial Metrics for Alert Subscription Management always revolve around things like revenue, expenses, and profits, both, for operators of the Service or Services and for consumers of the Service or Services. For example, if an Alert Subscription Management Request is invoked by an Alert Subscription Management Customer (acting as the "Requester"), it becomes important to be able to identify and understand what the cost is to that Customer who is invoking the Request, and it also becomes important to understand why that cost is what it is. In the case of Services that do not yield revenue or profits, measuring costs is a strong way to, at very least, help understand the costs associated with each Service being performed by, within, external to, and for the Enterprise and its Customers.

Note: It's important to understand that, when it comes to metrics, enterprises should take a "Crawl," "Walk," "Run" approach to collecting, working with, and understanding them. That is, you cannot get to complex metrics collection, dissection, analysis, and understanding until you start with basic metrics and slowly work your way to more complex metrics representations.

Services: Alert Subscription Management as a Set of Services (a.k.a. Alert Subscription Management Services)

One of the most important concepts you will learn about Alert Subscription Management (or any Discipline, for that matter) is the notion of implementing the Discipline as an accountable, planned, controlled, transparent, and managed "Service."

In short, Services represent a logically "bounded" and repeatable sets of work types, activities or tasks that are performed by humans and/or machines, with the specific intent to provide outputs or deliverables, in the form of solutions for the requesting Stakeholders who are commonly considered the customers of such Services. In other words, we perform and/or provide a Service to deliver very specific solutions to very specific Stakeholders who are looking for a means to solve a certain problem they have.

Services can be performed manually (i.e. by people), automatically (i.e. by machines such as Computers), or by a combination of the two (i.e. a hybrid that is both manually and automated).

Alert Subscription Management Service Components: The successful implementation of Alert Subscription Management as a set of Services for your enterprise usually implies that a number of key components have been established to support it. These components are:

1. A clearly documented and socialized Alert Subscription Management Service Owner
2. A clearly documented and socialized Alert Subscription Management Service Provider, Organization or Group who is performing the Service or work
3. A clearly documented and socialized inventory of all Alert Subscription Management Service Inputs, including Alert Subscription Management Service Requests and any artifacts necessary to support such Requests
4. For every Alert Subscription Management Service Input, a clearly documented and socialized inventory of Alert Subscription Management Service Outputs, making it clear to consumers what they can expect to receive as a result of a successful Service Request
5. For every Alert Subscription Management Service Input, a clearly documented and socialized inventory of the work being performed by the Service Provider to achieve such Outputs or Deliverables
6. For every Alert Subscription Management Service Input, a clearly documented and socialized inventory Service Levels that can be used to set expectations and measure actuals against for said Service Outputs

Alert Subscription Management Ownership: The most important thing to understand about an Alert Subscription Management Service is that, in order for such a Service to be successful, there must be a clear and accountable Owner for it. That is, there needs to be a very clear and accountable named person or organization that owns and is fully responsible for the Service, all of its sub-Services and, most importantly, all of the Service's "Outcomes." Without clear ownership, Services are almost never successful. And, for those few occasions where Services are successful without clear ownership, you can assume that they're successful because the people working in those Service areas are acting as heroes, or... the those Services are just plain lucky (that kind of luck doesn't last for long).

Alert Subscription Management Service Inputs: There are typically two types of inputs to any Alert Subscription Management Service. The first is what is known as an "Alert Subscription Management Service Request" and the second really represents any and all supporting artifacts that are necessary to support such requests, including but not limited to Data and Information in the form of Documents, either electronic or paper in form. Many would argue that the "money" to pay for the Service execution of the Request would be the third but, for now, we will assume that payment is controlled through the Data and Information provided to the Service Operators, in support of the Request.

Alert Subscription Management Service Outputs: The outputs of any Service are often referred to as the Service's Deliverables. Therefore, the readers should be aware that the terms "Alert Subscription Management Outputs" and "Alert Subscription Management Deliverables" are synonymous and interchangeable. All work performed in any enterprise is, by default, a Service that is being performed for someone else and, therefore, all work or Services yield results. These results are the Service's Outputs or Deliverables and a good Service ensures that such Outputs are appropriately documented to the consumers of said Service. This means that for any given Alert Subscription Management Service Request Type or Category there will be one or more clearly defined and documented Outputs or Deliverables, making it clear to the consumer what he, she, or they will get in response to their Request. This can be as simple as an answer to a question or as complex as the Merger of two enterprises.

Alert Subscription Management Service Levels: Service Levels represent "performance agreements," contractual or otherwise, that dictate how well an Alert Subscription Management Service should perform, most often keeping the Customers, Consumers, Clients or End Users of the Service in mind. Alert Subscription Management Service Levels can come in many forms and are often worked out by the Customers paying for the Services and the Service Providers who sell or provide the Services. In many cases, Service Levels are also self-imposed by the Service Providers performing the Services as a means to set expectations for Service Customers. In short, Alert Subscription Management Service Levels are constraints, limitations, and/or expectations that are tied directly to Alert Subscription Management Service Deliverables. They represent measures for things like quality, efficiency, and cost against said Deliverables or Outputs that allow the consumer of such Services to measure what they actually get against what they expected to get.

Principles & Best Practices: Common Principles and Best Practices for Alert Subscription Management

A "Principle" is defined as being: "A professed assumption, basis, tenet, doctrine, plan of action or code of conduct for activities, work or behavior." Therefore, we can deduce the definition of "an Alert Subscription Management Principle" to be:

Alert Subscription Management Principle: "1. A professed assumption, basis, tenet, doctrine, plan of action or code of conduct for any activities, work or behavior associated with the Discipline known as Alert Subscription Management."

A "Best Practice" is defined as being: "One or more Activities, Actions, Tasks or Functions that often do not conform with strict Standards and that have evolved, over time, to be considered as conventional wisdom for consistently and repeated achieving Outcomes or Results that can be measured as being equal to or above acceptable norms." Therefore, we can deduce the definition of "an Alert Subscription Management Best Practice" to be:

Alert Subscription Management Best Practice: "1. One or more Alert Subscription Management related Activities, Actions, Tasks or Functions that often do not conform with strict standards and that have evolved, over time, to be considered as conventional wisdom for consistently and repeatedly achieving Outcomes or Results that can be measured as being equal to or above acceptable norms."

The plural form of this term would be "Alert Subscription Management Best Practices."

Common Alert Subscription Management related principles and best practices exist to help achieve higher than average expectations of quality and to ease in the implementation, support, operations, and future change associated with the solutions industry professionals put in place to address the needs of this Discipline and all its related stakeholders.

While this entire document is meant to represent and serve as a set of common principles and best practices for Alert Subscription Management, the following list represents a summary of some very basic examples of what implementers, supporters, and operators of Alert Subscription Management should constantly be working toward:

Principle or Best Practice	Description
Establish and always have very clear Ownership for Alert Subscription Management.	Establishing, publishing and socializing clear Ownership for Alert Subscription Management allows an enterprise and all its Resources, regardless of their geographic location, to assign accountability for all aspects of the Discipline. It also ensures that there's always at least one person that everyone can go to for transparency into the Discipline as well as for handling work that is associated with the Discipline.
Always use standard terminology for Alert Subscription Management, in order to standardize communications between stakeholders.	It is often argued that the biggest mistake you can make is to create your own words and/or your own definitions, when communicating with others. There is no place where this is more accurate than in the field of Information Technology. IT Stakeholders make up their own words and definitions far too often, or let their business constituents do so. When you make up words or definitions, or you let others do so, you're creating a grave injustice for your organization. Self invented terminology and grammar often leads to poor communications, which in turn leads to redundancy of solutions, higher complexity of environments, slower delivery times, and much higher costs. Therefore, the IF4IT always recommends that you leverage standard terminology for Alert Subscription Management, whenever possible.
Centralization of Alert Subscription related data.	While often impossible to centralize and collocate all Alert Subscription related data and information, especially in a geographically dispersed environment, Alert Subscription Management related stakeholders should always strive to centralize all data and information. The goals are to eliminate data fragmentation, improve source of truth for data, reduce the number of systems needed to support stakeholders, reduce the complexity of solutions, improve usability, and to ultimately reduce the costs associated with Alert Subscription Management.
Transparency of Alert Subscription related data.	Stakeholders should always strive to make any and all Alert Subscription Management data transparent to all other appropriate stakeholders, at a minimum, and often to the entire enterprises. The exception when private user data must be protected. Many stakeholders often make the mistake of treating internal operational data as private or protected. This often creates a data silo and will often lead to internally silo-ed organizations that revolve around such data silos.
Do not let "perfection" of Alert Subscription Management solutions stand in the way of "good enough solutions".	Often, Alert Subscription Management stakeholders "overthink" solutions, leading to the impression that best-of-breed or perfect solutions are more effective than "good enough" solutions. Experience tells us that "good enough" is, almost always, the better path to follow. We live in an age where technologies grow old in the blink of an eye. Even the implementation of something that looks perfect, today, will look antiquated, tomorrow. This is especially true if your enterprise doesn't have a long term funding plan and commitment to improvements and upgrades of the solution(s) put in place.
Follow industry Standards, Best Practices, and Guiding Principles for Alert Subscription Management, whenever possible".	One of the most common errors many enterprises make is to create solutions from scratch or without the guidance, assistance and/or experience of others who have created such solutions, before them. Whenever possible, the IF4IT recommends that you research existing Standards, Best Practices, and Guiding Principles to avoid the mistakes of others, while also gaining from their successes. Remember, we live in a vast world. Chances are very high that someone else has already experienced the pain you're about to create for yourself. Wise people will always look to learn from such people's experiences before they go down the road of implementing their own solutions.
Work toward and maintain a Single Source of Truth (SSoT), whenever possible.	While it may be impossible to truly maintain a Single Source of Truth (SSoT) for all data items at all times, especially in the case where the same data entity or instance enters an enterprise through unique data channels, it is an accepted, industry-wide best practice to always work toward such a goal.

Further Reading and Reference Material for Alert Subscription Management

The Information Technology (IT) Learning Framework. A tutorial that helps understand Information Technology and how disciplines, such as this one, fits into the bigger picture of IT Operations.