TERM	DEFINITION(S)
Service Level	1. The documented minimum level of expected delivery or expectations for a specific Service, as delivered by one or more associated Service Providers. 2. The achieved or maintained performance level of a specific Service that is measured against specific Contracts, Agreements, Targets, and/or Objectives.
Read More	1) Semantically Related Terms: The "Service Level Management Glossary" 2) Service Level Management Home Page covers much more about other related terms and concepts associated with this term or phrase.