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TERM DEFINITION(S)

Communications Technology (CT) Management Service Level Agreement (SLA)

1. A preferably documented and specific expectation or constraint that describes one or more of the minimum and/or maximum performance measures, such as but not limited to quality, timeliness and/or cost, of a specific Communications Technology (CT) Management Service and which is often part of a greater Agreement, such as a Communications Technology (CT) Management Service Contract.
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1) The Semantic Root Noun for this term is: Communications Technology (CT)
2) Semantically Related Terms: The "Communications Technology (CT) Management Glossary"Semantically Related Terms and Phrases
3) The Communications Technology (CT) Management Home Page covers much more about other related terms and concepts associated with this term or phrase.









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