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TERM DEFINITION(S)

Customer Claim Management Service Level Agreement (SLA)

1. A preferably documented and specific expectation or constraint that describes one or more of the minimum and/or maximum performance measures, such as but not limited to quality, timeliness and/or cost, of a specific Customer Claim Management Service and which is often part of a greater Agreement, such as a Customer Claim Management Service Contract.
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1) The Semantic Root Noun for this term is: Customer Claim
2) Semantically Related Terms: The "Customer Claim Management Glossary"Semantically Related Terms and Phrases
3) The Customer Claim Management Home Page covers much more about other related terms and concepts associated with this term or phrase.









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