TERM | DEFINITION(S) |
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Customer Expectation Lifecycle Management |
1. The professional discipline that is considered to be part of the greater discipline known as Customer Expectation Management and that involves working with, in or on any aspect of planning, delivering, operating or supporting for one or more Customer Expectation Items or any and all solutions put in place to deal with such Items throughout the entire Customer Expectation Lifecycle. 2. The solution set that a person or organization puts in place to manage one or more Customer Expectation Items, throughout their Lifecycles. 3. The process or processes put in place by a person or organization to assist in the management, coordination, control, delivery, or support of one or more Customer Expectation Items, throughout their Lifecycles. 4. The Enterprise Capability that represents the general ability or functional capacity for a Resource or Organization to deal with or handle one or more Customer Expectation Items, throughout their Lifecycles. Such a term is often used by Information Technology (IT) Architects when performing or engaging in the activities associated with general Capability Modeling. |
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1) The Semantic Root Noun for this term is: Customer Expectation 2) Semantically Related Terms: The "Customer Expectation Management Glossary" ![]() 3) The Customer Expectation Management Home Page covers much more about other related terms and concepts associated with this term or phrase. |