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TERM DEFINITION(S)

Customer Service Management Policy

1. A documented set of rules, constraints, standards and guidelines that apply to the decision making and determination of action, for both present and future state, and for a specific area of interest or concern that relates directly to the discipline known as Customer Service Management, based on a set of given inputs, conditions or state.

2. A documented high level set of steps, constraints and rules that hold to the general strategies, goals, principles and acceptable behaviors of a governing entity, as they pertain to the discipline known as Customer Service Management.
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1) The Semantic Root Noun for this term is: Customer Service
2) Semantically Related Terms: The "Customer Service Management Glossary"Semantically Related Terms and Phrases
3) The Customer Service Management Home Page covers much more about other related terms and concepts associated with this term or phrase.









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