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TERM DEFINITION(S)

Customer Service Management Software

1. A Software construct that can be installed, instantiated and executed on a computing device, specifically for the purpose of assisting in the capture, creation, manipulation, tracking, management and reporting of Customer Service related items.

NOTE: The difference between Software and an Application is that Software is not necessarily installed, instantiated and operational, whereas an Application is installed, instantiated and operational, as in the Application of Software.
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1) The Semantic Root Noun for this term is: Customer Service
2) Semantically Related Terms: The "Customer Service Management Glossary"Semantically Related Terms and Phrases
3) The Customer Service Management Home Page covers much more about other related terms and concepts associated with this term or phrase.









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