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Leadership – Tying Service Management to Succession Planning
A strong IT leader always creates a very detailed succession plan. He or she does this not only for himself or herself and not just for his or her direct reports but also for every single leader and manager in their organization, no matter how deep that organization is. Succession Planning is a Leadership Risk […]
Use Architecture to Manage Enterprise Inventories
Most enterprises in the world function without formal Enterprise, Solutions, Business, or Data and Information Architecture organizations. However, this doesn’t mean they can’t benefit from an organization that provides at least some of these functions. One such function is Enterprise Inventory Management. Enterprise inventories are at the heart of, both, Business and IT governance To […]
Intranet Management Best Practices and Guidelines
For most enterprises, an investment in an Intranet will be one of the most significant commitments they will make, in an effort to address Enterprise Knowledge Management (EKM). So, whether you’re new to Intranets or a seasoned veteran who has delivered many of them, you’ll want to have a clear, concise and repeatable set of […]
Best Practice: Establish a Definitive Software Library (DSL)
Introduction Whether you’re trying to rationalize your technology portfolio, properly manage your software vendor relationships, or address federal compliance or Information Security concerns, the accuracy of the data you maintain related to the software provisioned, deployed, maintained and used by your enterprise will be critical to your success. For this reason, more and more enterprises […]
